Delivery

I strive to ensure a seamless delivery experience for my customers. I am a sole trader so do not have any staff to help me.  Depending on the weight and size of your order, I utilize different shipping methods to guarantee efficient and reliable delivery. However, normally this is Royal Mail. Once I receive your order, I mark it as being processed and you will get an automated email advising you of this. You will then receive tracking details if tracked or conformation of postage if not tracked.


Heavier Products (Courier)

For larger or heavier items, I work with reputable courier services to ensure safe and timely delivery to your doorstep. This is usually parcel force but it can vary depending on the weight and size of the product. You will receive an email notification with tracking details once your order is on its way.

Delivery Charges

Delivery charges vary depending on the size, weight, and destination of your order. The shipping cost will be calculated at checkout based on your selected delivery option and location.

Delivery Times

I aim to dispatch all orders promptly, typically, if the order comes in the day before, I get it ready in the evening and dispatch it the next morning or at the latest the next day if I am exceptionally busy. In general, orders are posted the day after the order comes in. However, if you have any specific requests or queries, and need it very quickly, I will do my best to send it as soon as the order comes in as far as possible. Please contact me and I will do my best to accommodate your needs.mail@kate433.plus.com

However, please note that delivery times may vary depending on your location and the shipping method chosen. Please refer to the estimated delivery times provided during checkout for more information.

International Shipping

I also offer international shipping options for customers outside the UK. Please note that additional shipping charges and delivery times may apply for international orders.

Contact

If you have any questions or concerns regarding your delivery, please don't hesitate to contact me at mail@kate433.plus.com I am here to assist you every step of the way and ensure that your shopping experience with me is good. I will also do my absolute best to put any problems right and to meet any special requirements where I can.